Selling Techniques, Sales Training Course
On-Call Qualifying, Summary Presentations, Best Price retention, Improve Close Ratio, Follow-Up
Professional Sales Call Sheets

Making the
Perfect Sales Call
John W David

Sales Training, Selling Techniques Course, call sheets, real estate, insurance, financial, truck transport, service industries, retail, goods, product

Selling Techniques, Sales Training Course
On-Call Qualifying, Summary Presentations, Best Price retention, 
Improve Close Ratio, Follow-Up
Professional Sales Call Sheets

"John W David ’s unique but elegantly simple model of the perfect sales call has changed not only my approach to selling but also my awareness of how others sell to me. His reduction of such a complex subject to a disciplined and defined process is worth many times the program’s cost."
Patrick MacDonald, CPA

Every Day, Good Sales People Drive past 95% 
of their Potential Best Business Opportunities
Here's how to close 80% of it.

Clearly, much of the business on the street is just not worth having. However, much less of the business considered garbage business is really not only not garbage, but it can be acquired with little or not extra effort, no price cutting, and on terms you want. 

Over the years, my sales forces and I have picked up business constantly, as a point of pride, ten to fifteen and even twenty-five percentage points higher than at prices our prospects were already paying to our competitors. 

The products were the same. The sales approach was the difference.

Now I know that many of you will tell me that price is a major component of sales. It can be... in some very rare cases. However, it is in a lot fewer cases than you think. 

On our lost business reports, I remember seeing "price reduction". I never saw: "outsold". 

Where price is an issue, most of the time it is because selling was sloppy and didn't follow a simple value equation. 

When an account was lost due to price, it was normally because the value equation was improperly cemented into the customer's psyche. I'm not kidding. 
When a good customer is lost, it is 90% of the time because they failed to see and feel the superior value of what they owned from you. 

This value equation is the professional selling system delivered professionally in a structured sequential system of tightly integrated steps where your prospect can move his / her need, want, or desire from near-none to extreme urgency. 

The extreme urgency is determined by the value equation you have put in place and which only continues to grow after the sale. And, there are techniques in place that ensure that occurrence. 

So, not only is the sale made properly, the account remains loyal much longer.

When you do it right, your prospect will stop you cold and say "How can I get that?" or "what do we do next to get started?'. Price is never an issue. Terms and conditions are never an issue. If you do it right.

That means:

A far better close ratio
Far better pricing and profit
Far better terms and conditions
Customers are so well sold that competitors can't get back in!
Better and longer retention rate ensures a better cost / profit curve for that product or service. This, in turn, makes that customer, every customer, more valuable inside your organization.
And, the sales pro is a far better value to his / her company, his / her customer, and himself / herself in terms of income, career longevity, and lifestyle

A great sales career is a totally integrated package built on solid success principles.

Currently, what we see mostly in the sales pros who come into the system are sales people who have just about given up. Their careers are in some disarray. They aren't making their sales quotas. Their income just barely covers their expenses. 

A lot of times is is sales management who know that they have to help their sales crews for their sakes besides the needs of the company. And, that's the right sequence. Take care of the team. And, by default, the team takes care of the company.

To the credit of these sales professionals, they know that there is something they just don't know and are smart enough to seek out the right help they need. 

That's the front end of some serious basic understandings.

When a sale is not made on a sales call, the sales pro has actually helped the prospect to being sold on what s/he already has ... even if it is nothing. 

When enough of these calls are made, and sadly, that is the case for over 80% of sales pros, their territory becomes bogged down in a huge and growing number of prospects who know you have nothing to offer. 

These are called dead-in-the-water prospects. When the territory becomes plugged up with enough of them, even at 20%, the territory is considered dead-in-the-water. 

Sales are then made "by gosh and by golly" or by "being in the right place at the right time" when a prospect is desperate for whatever you have. And, that's a horrible way to make a living. 
It also leads to prolonged slumps and burn-out and, ultimately, an unnecessary end of a potentially great career. And, it can even lead to the end of the company.

There is no need for that. ... ever!

Making the Perfect Sales Call is a thirty-five year old system that is battle proven over and over sales call after sales call. 

The course of over 300 pages of advanced psychology explains in detail exactly what and why you must do what you must do in order to work within the mindset of your buyer. 

However, it is not about theory. It is about the street.

Most of the time, sales pros are locked inside their own mindset and fail to appreciate that they are not the buyer and that the buyer has his or her motives for purchasing or... most often... not. As such, the sale is, 98% of the time, lost. And, the territory downward spiral begins. 

What are a few of secret sales tips and pro selling techniques in Making the Perfect Sales Call?

What is pre-call disposition?
Do you know that most sales are lost before the sales rep even sits down?! 
And, most sales people haven't got a clue how or why!

What is an Intro Presentation? How, when, and why is it used? 
Have you ever heard that most sales people say too much about too little and too little about too much but always just enough to have talked themselves right out of the sale before actually making any presentation at all? It's true.
Done wrong, they're talking to a wall. 

Do you know what a Cap is? Can you imagine why it is the most awesome sales weapon.

I introduced the Cap into professional sales over twenty years ago with absolutely dramatic effect that confirms in your buyer's mind their need and want to buy.... and why they should buy now.

When you start working with it, Boom!!! Awesome. It's both your transition and the beginning of your close conversion sequence. The better you get using it, the better your close ratio.

What is a Summary Presentation?
How is it crafted? Who actually makes it up and why? And, why is a Summary Presentation so much more powerful and effective than a pre-scripted one? 
Cha Ching!!

Why does the simplest Close ever built right into the Summary Presentation score at over 80% while those one-hundred-one sure-fire closes score at less than 2%? That's true.
You don't need all that silly nonsense. It doesn't work.

And, why can I expect our people to bring home the order in between one and three calls in over 80% of their sales calls instead of between the normal three and six calls at only two percent new business? 

How do we make sure it happens out on the street for our people and for you?

In order to keep ours and your sales professionals constantly aligned and out of the bad habits that they / you would all fall into, we created a simple fill-in-the-blanks type approach not just for our people but for anyone contemplating a sales call. 

For example, we often had people who knew someone of some influence in a prospect's ordering process. When they wanted to make a call, we tweaked the call sheets for them and instructed them how to use them, just as you find in Making the Perfect Sales Call.

They made the call. And, most of the time, these non sales people got the order. You will, too. 

Our Sales Call Sheets in Making the Perfect Sales Call.

Prompt the sales person through the five crucial steps of successful sales / buyer interaction. They are one at a time and in the order in which they must be done to achieve maximum positive impact for both you and your buyer.

Keep the sales pro from getting into the pricing issue before it should be.
There is nothing that derails a sales call more quickly than this. And, there is nothing that results in pricing yourself away your profits more quickly than entering price issues before they should be. 
Gawd! This is tragic. 

And... believe me. The sales pro controls the price issue and when and how it is raised. And, therefore, the sales pro determines the final selling price.

Keep the sale constantly on track and flowing from introduction to close
Eliminates side-tracking away from the focus. Side-tracking always results in far less than desired results in order quality, order sizes, and pricing / profit. 

Scripts and positions the most crucial questions that must appear in every successful sales interview.

I can tell you for a fact, that almost none of these critically important questions is even used by the average good sales pro. And, their close conversion ratios and higher-than-should-be cost of sales clearly show it. 

Not only are they there. But, they are where they should be. And, you are prompted exactly how to use them for dramatic effect. 

Helps Identify and Change prospect's Buying Criteria. 
This is a biggie that is really one of the prime domain areas of really top selling pros. So... naturally it had to be included in our pro sales call sheets. 

You will be prompted to try to change their buying criteria by injecting a want that is not included in their current list and which targets their altered criterion more in your favor. 

Satisfying a want that you can convert to an absolute need dramatically changes the ground rules in your favor.

When you do this right, you will find that you will dominate most of your formal bids and off-the-street sales calls. 

Tip: The sheets will show you when, where and how to inject this want. Do this right and you're on a playing field of one.

Takes away any sale reticence at asking the right questions, giving the right answers, and closing at your price and on your terms. 

Finally, unlike most sales training courses, this is one they do not put down. Why?
Because, it's written by someone who uses it every day. Even my wife closes at over 90%.
And, when they start to use it, they just get better and better. When they actually see the results, they will not go away from it. 

That's a little bit of Making the Perfect Sales Call.

There is other stuff in there that, without you knowing the text and without knowing the professionalism of the text wouldn't make much sense to too many people. 

However, they mean the difference between the normal average career and a highly successful, highly paid sales professional with an 80% close ratio on better traffic, more profitable traffic, longer retention cycles, and a longer, more satisfying career and lifestyle.

Now... it's your turn. Stay as you are... or be the best in your business and start living the lifestyle that is reserved for top selling professionals!

The Perfect Sales CallMaking the Perfect Sales Call.  
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Selling Techniques, Sales Training Course